I teach courses on quality improvement, game theory, and operations management. I hold a PhD in management science from the University of British Columbia, an MBA from the University of Ottawa, and a BSc from the Royal Military College of Canada. Before my academic career, I worked in aircraft maintenance. My professional certifications from the American Society for Quality include a Six Sigma Black Belt in quality improvement.

My awards include a Fulbright Scholar visiting chair, a Chancellor's Chair for Teaching Excellence, a Faculty Award for Excellence in Teaching, and a University Research Achievement Award. I have been a visiting research chair at Norwich University, a visiting professor at the US Naval Postgraduate School, an associate professor at Carleton University, and an assistant professor at the Royal Military College of Canada.

I periodically write opinion and analysis columns for newspapers like the Globe & Mail, National Post, and Toronto Star. My columns have also appeared internationally in outlets like the Buffalo News, Jerusalem Post, New Zealand Herald, and The Conversation. Many recent articles have examined Canada's legal cannabis industry. I have given more than 350 interviews to radio and print news media, and tweet occasionally as @ProfMJArmstrong.