I teach courses on quality improvement, game theory, and operations management. I hold a PhD in management science from the University of British Columbia, an MBA from the University of Ottawa, and a BSc from the Royal Military College of Canada. Before my academic career, I worked as an aircraft maintenance manager. My professional certifications from the American Society for Quality include a Six Sigma Black Belt in quality improvement.

My academic awards include a Fulbright Scholar Research Chair and a Chancellor's Chair for Teaching Excellence. I have previously been a visiting chair in war and peace studies at Norwich University, a visiting professor at the U.S. Naval Postgraduate School, an associate professor at Carleton University, and an assistant professor at the Royal Military College of Canada.

In addition to my academic research, I have written more than 100 commentary columns for newspapers and online news sites. These include Canadian outlets like the Globe & Mail, National Post, and Toronto Star, as well as international ones like the New Zealand Herald, Jerusalem Post, and Denmark Berlingske. I also have given more than 550 interviews to radio and print news media. These include U.S. outlets like The New York Times, Wall Street Journal, and USA Today; European ones like The Daily Telegraph, Le Figaro, and El Pais; and those elsewhere, like Radio New Zealand, the Australian Broadcasting Corporation, and Al-Jazeera.

I occasionally provide pro-bono advice to government organizations like the Canadian Senate's finance committee, Health Canada's cannabis legislative review panel, and the German Health Ministry's cannabis legalization review panel.
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